FAQ
Paintless Dent Repair Questions, Answered Plainly
Straight answers to common paintless dent repair questions, from how the method works to insurance, estimates and where we travel.
The Method
How Does Paintless Dent Repair Work?
The technician first reads the dent under a light or reflection board to see its exact shape. Then specialized rods reach behind the panel and slowly massage the metal back out. Where there is no access from behind, glue pulling works from the outside. Our page on the body shop alternative walks through the method and why it skips paint entirely.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateNo. Paintless dent repair works the metal itself, so the paint the factory applied stays on the panel. Nothing is sanded, filled or sprayed. Keeping that original finish protects how the vehicle looks and avoids color matching problems. Learn more about dent repair without painting and how it compares with a traditional body shop visit.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimatePaintless repair needs paint that is still intact and metal that has not stretched or torn. If the paint is cracked or chipped, or the dent sits on a torn or badly stretched area, a body shop may be the right call. We tell you this honestly after seeing your photos or the vehicle, before any work begins.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimatePaintless Dent Repair Questions About Dings, Large Dents and Hail
Yes. Door dings from shopping carts and car doors are often ideal for the paintless method, because the paint around them usually stays intact and the metal has not stretched. See our page on door ding repair for how small dents and dings are handled and what affects the result.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateMany can. Larger dents and creases take more time and skill because the metal has moved farther, but the paint is often still sound. Whether a large dent qualifies depends on its depth, its location and the condition of the paint. Our page on large dent repair explains what makes a big dent a good candidate.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateYes. We can repair any make or model, from compact cars to trucks, SUVs and luxury vehicles. The method adapts to the panel, its access points and its shape rather than the brand. Browse our dent repair services to see the types of damage we handle on every kind of vehicle.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateYes. Hail usually leaves dozens of dents across the hood, roof and trunk, and paintless repair addresses each one while keeping the original finish. The work takes longer than a single ding because every dent is worked individually. Our page on hail damage repair covers what to do after a storm passes through.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateInsurance and Estimates
Does Insurance Cover Hail Damage Repair?
That depends on your policy, which is why we never promise coverage. Hail damage often falls under comprehensive coverage, so check your policy or call your agent. When a claim is involved, we work with your insurance company and the claims process as needed. The hail damage page explains how storm repairs usually unfold.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateThe fastest route is to send photos. Take a few pictures of the whole panel and a few close ups, then upload them with the form on our contact page. We review the photos and get back to you about the repair. Our photo estimate guide explains the angles and lighting that help most.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateEvery dent is different. Size, depth, location on the panel, access from behind and the number of dents all change the work involved, so a single price list would mislead more drivers than it helps. Photos let us give you an answer based on your actual damage. Send them through the form on our contact page.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateDent Repair Scheduling, Timing and Travel
It depends on the damage. A single small ding is quicker work than a large crease or a hood and roof covered in hail, because each dent is worked by hand. Once we see photos of your vehicle, we can tell you what the repair involves and plan the visit. Call us or use our contact page to start.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateYes. We are fully mobile, so the repair happens in your driveway or your workplace parking lot rather than at a shop. That saves you a drop off and a ride back. Read about mobile dent repair to see how a visit works and what we need when we arrive.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateWe serve the greater Jacksonville area down to St. Augustine and as far south as Palm Coast. That includes Jacksonville Beach, plus Ponte Vedra Beach, Palm Valley, Nocatee, Silverleaf and the rest of St. Johns County. See all of our dent repair service areas for every town we serve.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo EstimateWe are open Monday to Saturday, 7:00 AM to 5:00 PM, and closed on Sunday. You can call (904) 577-6269 during those hours to talk about your dent. Photos and messages sent through our contact page outside those hours are reviewed once we are back, so feel free to send them anytime.
(904) 577-6269 Monday to Saturday, 7:00 AM to 5:00 PM
Get a Photo Estimate
Still Curious?
Ask Us About Your Own Dent Repair
If your question is not here, the quickest answer comes from a call or a few photos. We are available Monday to Saturday, 7:00 AM to 5:00 PM, and happy to talk through your options.